Maintenance Mechanic Quality Control

Bessemer, AL

Bessemer Housing Authority

         Position Description – Maintenance Mechanic Quality Control

(February 01, 2021 – February 15, 2021)

Position Title:

Maintenance Mechanic Quality Control

FLSA Status:

Exempt

Reports To:

Deputy Executive Director

Department/Level:

Central Office Cost Center

Salary Grade:

21

Last Updated:

February 17, 2020

Position Overview

This is moderately responsible work related to the Authority’s quality control function.  The incumbent is responsible for supporting the Deputy Executive Director in assessing and monitoring the performance of various agency departments and functions.  Reporting to the Deputy Executive Director, this position is responsible for developing and maintaining quality assurance programs for all properties and programs operated by the Authority.  Programs include low-income Public Housing, Asset Management, Facilities Maintenance, Project-Based Rental Assistance, Housing Choice Voucher, and Section 8 New Construction.  Employee exercises considerable judgement and initiative in carrying out day to day responsibilities subject to established procedures, practices, and standards.  

Duties and Responsibilities

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered all-inclusive listings of work requirements.  Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.  The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer or employee or affect the at-will relationship between the parties.    

  • Conducts quality control inspections on various properties and assesses the condition of properties in accordance with a pre-defined standard.  Issues period “scores” for property condition for use in the assessment of performance for Asset Managers.
  • Conducts quality control inspections of various aspects of the Housing Choice Voucher program including tenant selection, rent reasonableness, and other aspects of the Section Eight Management Assessment Program (SEMAP). 
  • Conducts quality control inspections for periodic inspection of units and systems to ensure that the proper inspection protocol is utilized and that failures are properly identified and appropriately referred (either to the Asset Manager or owner).
  • Conducts quality control inspections of work orders completed by the Facilities Department staff, including work completed by contractors.  Ensures that work was completed properly and withing the prescribed timeframe.
  • Develops and maintains periodic reporting of assessments and performance and provides detailed reporting to the Deputy Executive Director and the appropriate departmental director or manager.
  • Maintains reporting performance under HUD’s PIC system.  Reviews errors and resubmits information as required.  Identifies any systemic reporting issues and consults with the appropriate departmental manager to correct systemic issues.
  • Develops and monitors improvement plans for any area identified as deficient under the quality assurance system.
  • Conducts other assessments and audits as directed by the Deputy Executive Director.
  • Prepares and presents information to the Board of Commissioners as requested by the Deputy Executive Director. 
  • Attends professional meetings and training sessions to ensure proficiency in the housing, accounting, and bookkeeping fields, as requested.

Required Knowledge and Abilities

  • Knowledge of the structure, operations, policies, and procedures of a Public Housing Agency.
  • Knowledge of the vision, mission, and purposes of the Authority as established by the Board of Commissioners and the Executive Director.
  • Knowledge of current trends in effective property management.  Ability to proactively modify operational approach to maximize the performance of assigned properties.
  • Knowledge of the Authority’s facilities, including location, structure, and layout including associated utilities.
  • Knowledge of Public Housing Assessment System and ability to apply standards to maximize the score of assigned properties and the agency. 
  • Knowledge of the effective administration of the Housing Choice Voucher Program, including the Section Eight Management Assessment Program (SEMAP).
  • Knowledge of the Project-Based Rental Assistance Program, including the requirements for successful performance under a Management Operations Review by HUD’s Contract Administrator as well as the contract renewal process.
  • Knowledge of the Section 8 New Construction Program and its interface with the Project-Based Rental Assistance Program. 
  • Ability to plan, organize, and develop a variety of operational and management systems related to the position.  Ability to orient workers and to explain regulations, policies, procedures, or processes. 
  • Ability to calculate and understand various indicators of property performance including occupancy rate, turnover rate, rejection rate, etc.
  • Ability to produce periodic reporting and provide clear and concise performance data to the Property Manager, including applicable recommendations for improvements.
  • Ability to present ideas and information in a clear and concise manner, both orally and in writing.
  • Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, residents, HUD, and local, state, and federal officials.  Ability to communicate with people from a broad range of socio-economic backgrounds.
  • Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, residents, HUD, and local, state, and federal officials.  Ability to communicate with people from a broad range of socio-economic backgrounds.

Performance Standards

Performance standards are provided to help facilitate the periodic evaluation of the degree to which the employee meets the requirements of the job.  The performance standards below represent examples and are in no way all-inclusive.  The Authority reserves the right to add or change performance standards through a modification of the position description, a supplemental performance evaluation tool, or written or verbal communication between the employee and their supervisor or the PHA Executive Director.  Achieving the performance standards in no way guarantees a change in compensation and does not supersede or affect the at-will relationship between the employer and employee.  Examples of performance standards for this position include, but are not limited to, the following:

  • Completes all quality control inspections in accordance with the prescribed schedule.
  • Ensures that associated quality and performance reporting is completed and distributed to the appropriate department in accordance with the prescribed schedule.
  • Ensures that performance is maintained in all quality control areas under the Public Housing Assessment System (PHAS) and the Section Eight Management Assessment Program (SEMAP).
  • Maintains acceptable reporting rates to HUD’s PIC system and ensures that errors are corrected within the prescribed timeframe.                  
  • Maintains any improvement plans current and provides routine reporting to the Deputy Executive Director of the status of improvement plans.

Minimum Education, Training, and/or Experience

This position requires graduation from an accredited four-year college with a degree in statistics, quality control, business administration or related field; a minimum of three years’ experience in the quality assurance field; or any equivalent combination of education, training, and experience that provides the required knowledge and abilities.

Physical Requirements

This position is required to work in less ideal conditions, including noise, high-traffic areas, rough terrain, and undeveloped areas.  The incumbent must have the ability to access all portions of any agency site during normal operation and during active construction or modernization.  The incumbent must access all areas of a property including the attic, basement, or crawl space and must be able to work /inspect in wet, damp, hot, cold, or dusty places.  Must be able to work while standing for extended periods of time.

SPECIAL REQUIREMENTS

  1. Possession of a valid Alabama driver’s license.
  2. Ability to be covered under the Authority’s liability policy.
  3. Must be bondable.